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Warning
You must be a non muslim and must be 21 years of age and above to enter this site.
FAQ

Q. How do I make a purchase on the site ?
 

  1. Click “Add to cart” button on the products or services you wish to purchase.
  2. Click “Continue Shopping” to continue to add other products into the cart or click “Checkout” to proceed to pay for the products/services.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you have not created an account, please do so before you proceed with your payment.
  4. After that, please confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you can select your shipping methods and click “next” button.
  6. Next choose your payment method then click “next” button.
  7. After the steps have been completed, please reconfirm your billing details and agree to the terms and conditions.
  8. Click “Confirm Order” and your order will be completed.



Q. What are the payment methods available?
 

1. Credit Card (CURRENTLY NOT AVAILABLE, PENDING BANK APPROVAL)
    Via Ipay88 (Visa or Mastercard / Internet Banking) 

*We are very sorry we are unable to process any payment made by a Non-Malaysian bank issued credit/debit card.

 

2.  eWallet Payment


3. Online Bank Transfer

Bank : Public Bank Berhad
Bank Account : 3154 210 005 
Account Name : Ranch Systems (M) Sdn Bhd

After you have made the payment, please send us the payment details through our email or whatsapp (kindly snap a picture if possible).

Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :

Email Address : thesakeplaceMY@gmail.com or Whatsapp to us at +6012 661 3962

Note: Your purchased products will not be delivered until we have this confirmation.


Q. How to change my personal information and shipping address in my account ?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address.

 


Q. I forgot the Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and key in the email address used to register your account.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

 


Q. Can I cancel an existing order that has been made?
Yes, only if the order is still in pending status.

- Please send an email to thesakeplaceMY@gmail.com with the message title “Request to cancel order”.

- Orders that are 'in shipping' or 'shipped' will not be cancelled.
 


Q. What is the product's transaction currency?
All transactions are done in RINGGIT MALAYSIA.

 

Q. How long does the delivery usually take?
Delivery within the Klang Valley (Kuala Lumpur and Selangor) usually takes about  to 3 working days after payment has been made. However, kindly check with us if your delivery address is to other Malaysian states.

 

Q. I have other questions.
Kindly send us an email at thesakeplaceMY@gmail.com or whatsapp us at +6012 661 3962 with your questions and we will reply as soon as possible.